Frequently Asked Questions
Everything you need to know about the magic of MOVA Globes.
How do MOVA Globes rotate without any batteries or wires?
MOVA Globes utilize sophisticated solar cell technology and the Earth's magnetic field. Ambient light passes through the clear acrylic shell to power the internal motor, while the magnetic field provides the necessary torque for continuous, silent rotation.
What kind of lighting is required for the globe to spin?
Our globes are designed to work with both natural sunlight and indoor artificial light. For optimal performance, place your globe in a well-lit room with fluorescent, LED, or indirect sunlight, though they do not require high-intensity heat lamps.
What is your shipping policy for delicate home decor items?
We take extreme care in packaging our globes to ensure they arrive safely. We offer free standard shipping on domestic orders over $150, and all items are insured against damage during transit.
Do you offer a warranty on your products?
Yes, every MOVA Globe comes with a one-year limited warranty from the date of purchase. This covers any manufacturing defects or mechanical failures under normal household use.
What is your return and exchange policy?
If you are not completely satisfied with your purchase, you may return the item in its original packaging within 30 days of delivery for a full refund or exchange.
Can I place my MOVA Globe on a different stand?
While each globe comes with a standard acrylic base, they are compatible with most non-magnetic stands. Ensure the stand is level and does not contain strong magnets, as this could interfere with the globe's internal mechanism.